Refund Policy

At Artolia Craft, we stand behind the quality of our craftsmanship. If you are not entirely satisfied with your purchase, we’re here to help.

Returns: You have 30 days from the date of delivery to return your item. To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.
Refunds: Once we receive and inspect your item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 5-7 business days.
Shipping: Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.
Damaged Items: If your item arrives damaged or defective, please contact us immediately for a priority replacement or full refund.

Questions?
Contact us at: info@artoliacraft.com